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5444
ERP Functional Business Analyst (Student Systems)
Analyzes and defines complex ERP student systems functions, business processes, and user needs and performs complex functional configuration, testing, and maintenance tasks for the District's ERP student systems modules according to operational and business needs.

EDUCATION & EXPERIENCE:
Graduation from a recognized four-year college or university, preferably with a major in business administration, public administration, computer information systems, management information systems, or a related field AND two years of recent full-time professional-level paid experience in the functional configuration, modification, or maintenance of an Enterprise Resource Planning (ERP) student system.

SPECIAL:
A valid Class "C" Driver's License may be required for some positions. Travel throughout the District may be required for some positions.

KNOWLEDGE OF:
  • Student and academic business processes such as academic scheduling, student registration, admissions, course development and management, coursework evaluation, academic advising, and grade reporting

  • Enterprise Resource Planning (ERP) student systems such as Peoplesoft, Banner, Datatel, Protocol, etc.

  • Fundamentals of systems analysis, functional configuration, and testing

  • Methods of developing operational process specifications

  • Characteristics and capabilities of state-of-the art technology in student systems information processing

  • Principles and practices of student systems reporting

  • Industry and professional standards for key business systems, procedures, and methods pertinent to assigned area

  • Principles of program documentation

  • Principles of report, screen, and form design

  • Principles of organization and management

  • Principles of work simplification and modification

  • Federal, State, and local laws, ordinances, codes, and regulations related to student systems information processing

  • Principles of training



ABILITY TO:
  • Analyze and develop improvements to existing manual and computerized operational procedures involving student systems information processing systems

  • Develop and document operational and technical processes, functions, and procedures involving ERP student systems modules and develop appropriate solutions

  • Perform complex functional configuration, modification, and testing tasks involving ERP student systems modules

  • Analyze complex operational problems involving ERP student systems modules and develop appropriate solutions

  • Identify business user needs, identify deliverables, and present results

  • Express complex concepts clearly and concisely both orally and in writing

  • Interpret and apply applicable rules, laws, and procedures to student systems operations

  • Write clear and comprehensive reports, documentation, instructions, and training materials

  • Work effectively and independently on assigned projects

  • Work effectively and cooperatively with administrators, functional and technical team members, and users

  • Provide technical assistance to users

  • Train system users effectively

  • Meet established priorities and project schedules

  • Present and lead discussions on ERP student systems functionality as it relates to current operational needs

  • Learn the characteristics of new systems and update skills to adapt to changing technology


  • Analyzes and evaluates complex business functions and processes related to academic scheduling, student registration, admissions, course development and management, coursework evaluation, academic advising, grade reporting, and other student and academic systems processing.

  • Interfaces with functional unit process owners and users to identify, define, and document operational needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.

  • Defines and documents ERP student systems processes and transactions in support of business processes defined by functional unit process owners.

  • Performs complex functional configuration tasks for the ERP student systems modules to develop prototype solutions for business requirements and to implement fixes, changes, and enhancements.

  • Performs complex unit and integration testing for assigned module from development to production, troubleshoots configuration and master data problems after release strategy changes and/or upgrades and other functional configuration changes have been created, and makes changes in configurations to resolve errors.

  • Interfaces with users to interpret and clarify complex functional configuration details and process change requirements involving ERP student systems modules.

  • Acts as a liaison between departmental end-users and programming staff in the analysis, design, functional configuration, testing, and maintenance of ERP student systems modules to ensure optimal system integration and performance.

  • Guides user testers from various business areas to complete high quality testing of assigned system module.

  • Tracks and documents changes in complex functional and business specifications and writes detailed procedures that can be easily understood by end-users.

  • Identifies opportunities for improving business processes in partnership with process owners and management through ERP student systems and associated information systems.

  • Analyzes the feasibility of and develops requirements for new systems and enhancements to existing systems and ensures that the system design fit the needs of the users.

  • Provides technical assistance in training, mentoring, and coaching professional and technical staff on matters related to assigned area.

  • Trains users and supports training in the usage of ERP student systems functionality.

  • Maintains effective and cooperative working relationships with process owners, functional and technical team members, and users.

  • Performs related duties as assigned.


An Enterprise Resource Planning (ERP) Functional Business Analyst (Student Systems) analyzes and defines complex ERP student systems functions, business processes, and user needs and performs complex functional configuration, testing, and maintenance tasks for the District's ERP student systems modules according to operational needs. Incumbents in this classification use ERP functional and applications knowledge to analyze and translate departmental requirements into deployed functionality in the District's ERP student systems. The performance of technical programming duties is not part of this position.

An Enterprise Resource Planning (ERP) Team Leader (Student Systems) plans, assigns, and supervises the work of an assigned ERP team engaged in analyzing and defining student systems functions, processes, and user needs, performing functional configuration, testing, and maintenance tasks for student systems modules, and validating the systems design; develops and designs appropriate business processes in conjunction with functional managers and personally performs the more complex professional work of the team. Incumbents in this class are not required to perform programming duties.

An Assistant SAP/ERP Functional Business Analyst applies a basic knowledge of SAP or ERP systems functionality and applications when participating in the analysis and translation of departmental business processes and user needs into deployed functionality in the assigned SAP systems or ERP student systems modules. Systems modules include SAP Human Resources, SAP Financial, SAP Material Management, SAP Government Risk and Compliance, SAP Planning Budget and Formulation, SAP Plant Maintenance, SAP HP Quality Control, SAP Portal (ESS and MSS), or ERP student systems modules related to academic scheduling, course development and management, academic advising, coursework evaluation, student financial aid, student registration, admissions, and grade reporting. Assignments are selected to enhance the employee's skills and professional development in preparation for promotion to higher-level analyst positions.

SUPERVISION

General supervision is received from an ERP Team Leader (Student Systems) or classified supervisor or manager. Functional supervision may be exercised over lower-level analysts.


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